You will provide generalist advice and ongoing casework on welfare benefits, housing, and energy, aiding clients in self-resolving issues.
The ideal candidate will possess excellent interpersonal skills and experience in providing welfare advice, alongside the ability to handle sensitive cases with empathy.
This role is a fixed-term contract until July 2027, located in Bath, with opportunities to work closely with community partners.
Lead the development and strategic oversight of an enterprise-level CRM environment, ensuring alignment with the university's goals and stakeholder needs.
Ideal candidates will have extensive CRM experience, strong stakeholder engagement skills, and the ability to articulate technical concepts into business value.
This full-time role is based in Bath, offering a collaborative environment and opportunities for professional growth within a forward-thinking university setting.