Description
Join our Timetabling and Module Selection team as a Timetabling Officer, helping to create accurate, clash-free academic timetables and manage student module allocations across our teaching sites.
You’ll work with staff and students to solve complex problems, provide excellent customer service and help improve our timetabling and module processes.
About the Role
Academic timetabling: Support the creation and maintenance of accurate, clash-free academic timetables across the University’s teaching sites, using TimeEdit.
Timetable requirements: Work with Course Leaders and senior academics to gather, understand and translate complex teaching requirements into workable timetable solutions.
Module administration: Set up and maintain accurate module records in SITS and ensure students are allocated to the correct modules and credits.
Module selection: Support and lead aspects of the annual module selection process, including maintaining student-facing selection portals and guidance.
Data accuracy and problem solving: Analyse information, identify and resolve timetable and module allocation issues, including non-standard or complex cases.
Customer service: Provide specialist advice and support to students and staff through the CRM and team inbox, explaining complex timetable and module information clearly and professionally.
Room booking: Support ad hoc room booking processes, particularly for teaching sites outside Bath.
Team collaboration: Work closely with colleagues across Academic Registry and other University teams to deliver effective timetable and module services.
Operational support: Attend occasional meetings and travel to other teaching sites to support induction, operational reviews and other activities, including some out-of-hours work during peak periods.
About You
- Experience of providing excellent customer service, with the ability to communicate clearly and professionally with a range of stakeholders.
- Strong administrative and organisational skills, with excellent attention to detail and a commitment to maintaining accurate data and records.
- Excellent problem-solving and analytical skills, with the ability to interpret information, identify issues and develop effective solutions.
- Ability to plan and prioritise workload effectively, working independently while also contributing positively as part of a team.
- Experience of working with databases or database packages, particularly where accurate data management is important.
- Experience of working within a Higher Education environment, particularly in relation to academic administration or student processes.
- Experience of working with complex information or processes, requiring careful interpretation and attention to detail.
- Experience of supporting or advising users on systems and processes, including explaining complex information clearly.
- Evidence of a proactive approach to personal and professional development, with a willingness to learn new systems and develop specialist knowledge.
For further information on the essential and desirable skills we’re looking for, please refer to the attached Job Description.
Additional Information
Salary Grade 5 - Starting from £29,588 rising to £33,002 per annum
The salary range shows the potential maximum pay progression in addition to any annual inflationary increase to your pay. Please note that our default position is to appoint into the lower end of the range, unless there are exceptional circumstances.
Additional Information
- Some out of hours working will be occasionally required, including some evenings and specific weekends during the academic year (such as Induction and Registration)
- Opportunities for taking annual leave during peak times of year (especially September/October) will be limited, and leave at other times will need to be assessed across the team so that service provision is not impacted
Interview Date - Friday 30th October 2026
Please note that as of April 2024, there has been a change in the UK’s sponsorship threshold. Regrettably as the salary for this role falls beneath this, you will not be eligible for sponsorship therefore your application will automatically be rejected.
Staff Benefits
We offer a wide range of great benefits at BSU, including
- Generous pension scheme (Local Government Pension Scheme/Teacher's Pension Scheme). This is a defined benefit pension scheme which pays members a secure income for life, post-retirement
- Enhanced paid leave - 41 - 46 days depending on the role (Full Time) - more details here: https://apphub.bathspa.ac.uk/StaffBenefits
- Family friendly policies including hybrid working, flexible work environment, on-site nursery, and a sector-leading enhanced maternity scheme
- Employee Assistance Programme which offers access to on-demand GP appointments, wellbeing support and advice, and access to counselling
- Transport schemes including Electric Vehicle Scheme and Cycle to Work
- Wide range of discounts and financial benefits, accessed through and easy-to-use app
For further details about all our staff benefits, have a look at our rewards page: https://www.bathspa.ac.uk/work-at-bath-spa/rewards-and-benefits/
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About Bath Spa University
At Bath Spa University, we believe in the power of education to break down barriers to opportunity and to transform lives. We are the Professionally Creative for the future. Professional Creativity transcends subject disciplines, and is just as important for our sciences, education, business and law subjects as it is for our sector leading creative industries provision. We connect learners, staff and external partners with applied research and innovation. We power inclusive growth through skills development and practice based, innovation – intensive learning for all.
Our main Newton park campus is based in stunning countryside just a few minutes from a World Heritage City. We are also proud to offer courses to students at our other campuses around Bath, and in London at our Canary Wharf and Hackney sites.
An impressive 84% of our staff said they would recommend the University to a friend as a good place to work.
We are a community of colleagues, striving for excellence to ensure students thrive. Our values are:
- Respect
- Inclusivity
- Collaboration
- Sustainability
We are committed to maintaining a safe and secure environment for our students, staff, and community. We foster inclusivity, celebrating and respecting differences. We welcome diversity and encourage applications from all backgrounds and genders. We consider our recruitment practices to be comprehensive and unbiased; ensuring fairness, transparency, and equal opportunity for all.
Information about visa sponsorship
Under the 2006 Immigration, Nationality and Asylum Act the University has a duty to prevent illegal working by carrying out document checks on all potential employees to confirm that a person has the right to work in the UK.
Please note that the University has a legal responsibility to ensure that all employees are entitled to live and work in the UK.
For some vacancies (those requiring specific specialist skills or in shortage occupations) we may be able to obtain a certificate of sponsorship for a suitably qualified applicant. Due to the limited availability of sponsorship resources, not all vacancies in this category will be eligible for Skilled Worker sponsorship. Sponsorship eligibility will be assessed on a role-by-role basis and is normally limited to positions that meet the University's workforce and immigration criteria.
In light of this, for most vacancies it will be unlikely that permission to work in the UK would be granted.
For further information please click here to visit the UK Visas and Immigration website.