Administrator - Business Support Team

As an Administrator within Adult Social Care, you will provide essential administrative and financial support that helps our teams deliver the best possible outcomes for vulnerable adults across South Gloucestershire. Through your organisation, accuracy and attention to detail, you will play a key role in ensuring services run smoothly and efficiently.

• Providing comprehensive administrative support to Adult Social Care managers and teams, you will play a key role in ensuring the smooth and efficient delivery of services. Working in a busy environment, you will coordinate a range of administrative processes, ensuring work is completed accurately and to a high standard.
• It will be your responsibility to arrange and support meetings, prepare agendas, coordinate attendance and distribute relevant documentation. You will also be responsible for taking accurate minutes at confidential and sensitive meetings, producing clear and professional records within agreed timescales.
• Using your organisational skills and attention to detail, you will support a range of financial processes, including raising purchase orders, processing invoices and maintaining accurate financial records. You will also maintain and update case management and financial systems, ensuring information is recorded correctly and reports are produced as required.
• You will act as a point of contact for colleagues, partners and customers, responding to enquiries, providing advice on processes and escalating more complex issues where appropriate. Through your proactive approach and commitment to excellent customer service, you will help ensure the team delivers an effective and responsive service.

• We require you to hold either three GCSE's (grade 4 or above) or an equivalent qualification, or be able to demonstrate relevant experience in an administration environment.
• You will have excellent organisational skills and attention to detail, with the ability to produce accurate minutes, correspondence and reports to a high standard. Confident using Microsoft Office and computerised record systems, you will ensure information is maintained accurately and effectively.
• Working in a busy environment, you will be able to manage competing priorities, organise your workload effectively and use your own initiative to meet deadlines.
• It is essential that you have strong communication skills, enabling you to build positive working relationships and provide a professional and responsive administration service.

• This is a limited term contract due to end 31st March 2027.
• This role is hybrid, with a mixture of working at our office and at home.

• As part of our benefits package, you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities.
• We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.
• We know our team work best when they have balance in their lives, and we offer genuine flexibility to help them achieve that work/life balance.
• We invest in the careers of our people, and we are recognised for the quality, breadth and depth of our training and development offer, which helps our people make the greatest long-term difference in their work.

• We're building and shaping communities which people are proud of.
• We're working with the most vulnerable in our community to help them achieve what they want in life.
• We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.