Part-Time Scheme Manager - 30 hours per week

Part-Time Scheme Manager

£25,878 per annum (£20,982 pro rata) + benefits

Meadow Court and Minerva Court, Bath | Site-based

Permanent | Part-Time | 30 hours per week | Flexible working pattern

Your Care. Our Communities. Safe, Connected Homes.

Some days you'll be testing fire alarms and making sure shared spaces are warm and welcoming. Others, you'll be helping someone settle into their new home, sorting out a worry before it grows or getting a coffee morning off the ground. It all adds up to the same thing: people aged over 55 living safely, on their own terms and as part of a community they value.

As our Scheme Manager, you'll look after two leasehold schemes for over-55s in Bath, Meadow Court and Minerva Court. You'll split your week between them, keeping homes, shared spaces and facilities safe and well run while getting to know the people who live there.

You won't be doing it alone. You'll work closely with colleagues and local services so customers get joined-up support.

We're flexible on how you work your 30 hours. You could work them over four or five days, with start and finish times we agree together, such as 8:30am to 3:30pm or 10am to 5pm. The role is fully site-based, so there's no option to work from home.

What you'll be doing

• Carrying out regular alarm tests, equipment tests and safety checks across both scheme

• Helping customers understand fire safety in their homes and shared spaces, including personal evacuation plans

• Responding to emergencies, calling on colleagues and partner services when needed

• Getting to know customers, agreeing goals that support their wellbeing and independence and referring them to specialist help where needed

• Being the first point of contact for concerns and complaints and following each one through to a resolution

• Helping customers set up social activities and groups that bring people together

• Working with local health, care and community services and raising any safeguarding concerns through the right channels

More about you

You're warm and approachable and you enjoy getting to know people. You can build trust with customers while keeping clear professional boundaries and you stay calm and consistent when things don't go to plan.

You don't need a housing background. Here's what we're looking for:

Essential:

• Experience of supporting people one-to-one, whether in supported housing, social care, community services or another customer-focused role

• Experience of completing risk assessments and support plans and checking how things are going over time

• Clear written and spoken communication with customers, colleagues and partner agencies

• Organised, with the ability to juggle priorities and meet deadlines

• Good digital skills (including Microsoft Office) and a careful approach to records and confidentiality

• A full UK driving licence and access to a vehicle with business insurance

Desirable:

• Experience of leasehold, sheltered or older people's housing

• Knowledge of fire safety, safeguarding or health and safety in a housing setting

• Experience of organising community activities or working with councils, charities and other local agencies

What you'll get in return

Beyond a salary of £25,878 (£20,982 pro rata) and the chance to make a real difference every day, you'll get:

• 26 days annual leave per year (plus bank holidays) rising to 29 days after 3 years, pro rata

• Your birthday off as an extra holiday

• Up to 10% matched pension contribution

• Flexible benefits which might include a Health Cash Plan

• Access to an Employee Assistance Programme for your own wellbeing

About Curo

We're a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We're proud to be among the UK's top 100 companies to work for, and the 5th best housing association nationwide.

We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers.

We're committed to making our recruitment process accessible to everyone - if you need any adjustments to help you apply or interview, please contact our recruitment team at recruitment@curo-group.co.uk