GDASS Domestic Abuse Support Worker

Job Title - GDASS Domestic Abuse Support Worker

Location - Gloucester

Salary - £25,609.00 per annum

Contract type - Fixed Term until 30/06/2027

Working hours - Full Time (37 hours per week)

About the role

Working for Gloucestershire Domestic Abuse Support Service (GDASS - part of GreenSquareAccord)www.gdass.org.uk, GDASS provides support to victims of domestic abuse (16+) living in Gloucestershire.

In addition to a range of support services, GDASS also operate a helpline.

We are currently recruiting for a Domestic Abuse Support Worker to join Gloucestershire Domestic Abuse Support Service (GDASS) on a permanent basis.

The successful candidate will work as part of the Helpdesk and Floating Support teams; supporting clients at standard and medium risk to live a life free from domestic abuse. Identifying risk and creating support plans based around risk and moving on from domestic abuse. This includes providing advocacy, supporting them to understand the dynamics of abuse and signposting / referring into other support services.

Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer.

About you

It is essential you have the following:

• Excellent communication skills, written and verbal.

• Excellent knowledge of domestic abuse legislation.

• Excellent organisation and administration skills.

• Ability to demonstrate a high level of professionalism, courtesy, tact and diplomacy

• A good awareness of the diverse needs of customers

• Experience of providing trauma informed support to people; managing complex, sensitive client queries whilst remaining calm

• Experience of DASH completion.

About us

We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.

We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.

Everyone deserves a home, it`s a place from which we build our future, we thrive at home.

We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.

Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.

We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.

The GSA Way

We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.

A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.

Our five core commitments are:

• We believe our customer is everything
• We are one team
• We are supportive and caring
• We are business-minded for social purpose
• We are curious and ambitious.

You can read more about the GSA Way in our recruitment pack.

Benefits

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes:

• Trust based flexible working and supportive and friendly teams
• 25 days annual holiday entitlement, increasing to 30 days
• Opportunity to buy or sell annual leave
• A defined contribution pension scheme GSA matches up to 6% contributions
• We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.
• Access to Blue Light discount card membership
• Confidential Employee Assistance Programme (EAP).
• Cycle to work Scheme
• Eligible for occupational sick pay

GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview.

If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.