Student Accommodation Administrator
Company
Location
Bath BA2 9BN
Employment Hours
New Jobs
Salary
£26,707 - £28,778 a year
Job Highlights
- The role involves providing administrative support to the Student Accommodation team, managing enquiries, maintaining records, and promoting accommodation services at events.
- The ideal candidate will have experience in customer service and administration, ideally within an educational or accommodation setting.
- This full-time position is based in Bath, with a salary starting at £26,707, and offers opportunities for professional development.
Job Requirements/Description
We are currently seeking a Student Accommodation Administrator who will work alongside the Student Accommodation team and help support the wider Estates team in providing a friendly and professional support service for students living in University Accommodation
You will be organised and customer-focused and will provide effective administrative support to the Student Accommodation team.
The role will involve responding promptly and professionally to customer enquiries, maintaining accurate records and administrative systems, arranging meetings and taking minutes, and handling more complex queries appropriately.
You will also support the promotion of Student Housing Accommodation Services and accommodation opportunities at Open Days, Applicant Visit Days and other events, while ensuring compliance with the University's Data Protection Policy.
Salary Grade 4 - Starting from £26,707 rising to £28,778 per annum
The salary range shows the potential maximum pay progression in addition to any annual inflationary increase to your pay. Please note that our default position is to appoint into the lower end of the range, unless there are exceptional circumstances.
Additional information
We are a community of colleagues, striving for excellence to ensure students thrive. Our values are:
In light of this, for most vacancies it will be unlikely that permission to work in the UK would be granted.
For further information please click here to visit the UK Visas and Immigration website.
Description
We are currently seeking a Student Accommodation Administrator who will work alongside the Student Accommodation team and help support the wider Estates team in providing a friendly and professional support service for students living in University Accommodation
About the Role
You will be organised and customer-focused and will provide effective administrative support to the Student Accommodation team.
The role will involve responding promptly and professionally to customer enquiries, maintaining accurate records and administrative systems, arranging meetings and taking minutes, and handling more complex queries appropriately.
You will also support the promotion of Student Housing Accommodation Services and accommodation opportunities at Open Days, Applicant Visit Days and other events, while ensuring compliance with the University's Data Protection Policy.
About You
- Experience of using computerised systems including database, internet and email
- Experience of providing excellent customer service
- An understanding of and willingness to observe confidentiality at all times
- Ability to communicate with tact and diplomacy
- Experience of administration in an education setting
- Experience of working in an accommodation setting
- Educated to Degree level or equivalent
- Proactive engagement with personal and professional development within the role
For further information on the essential and desirable skills we’re looking for, please refer to the attached Job Description.
Additional Information
Salary Grade 4 - Starting from £26,707 rising to £28,778 per annum
The salary range shows the potential maximum pay progression in addition to any annual inflationary increase to your pay. Please note that our default position is to appoint into the lower end of the range, unless there are exceptional circumstances.
Additional information
- Hours of work - The post holder will occasionally be required to work at weekends and evenings to take part in events. There are peak periods of service demand throughout the year, particularly during the weeks leading up to the beginning of the academic year in September. During such busy periods, when the demand for advice is at its highest, it may, it may not be possible for annual leave to be granted.
- Location - There may be a requirement to work between the University campuses and Accommodation Sites
- Manual Handling - Some aspects of the job will require lifting and carrying items and a large number of tasks are necessary to be completed walking and standing
- This post is subject to a Basic Disclosure and Barring Service check.
Please note that as of April 2024, there has been a change in the UK’s sponsorship threshold. Regrettably as the salary for this role falls beneath this, you will not be eligible for sponsorship therefore your application will automatically be rejected.
Staff Benefits
We offer a wide range of great benefits at BSU, including
Staff Benefits
We offer a wide range of great benefits at BSU, including
- Generous pension scheme (Local Government Pension Scheme/Teacher's Pension Scheme). This is a defined benefit pension scheme which pays members a secure income for life, post-retirement
- Enhanced paid leave - 41 - 46 days depending on the role (Full Time) - more details here: https://apphub.bathspa.ac.uk/StaffBenefits
- Family friendly policies including hybrid working, flexible work environment, on-site nursery, and a sector-leading enhanced maternity scheme
- Employee Assistance Programme which offers access to on-demand GP appointments, wellbeing support and advice, and access to counselling
- Transport schemes including Electric Vehicle Scheme and Cycle to Work
- Wide range of discounts and financial benefits, accessed through and easy-to-use app
For further details about all our staff benefits, have a look at our rewards page: https://www.bathspa.ac.uk/work-at-bath-spa/rewards-and-benefits/
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About Bath Spa University
At Bath Spa University, we believe in the power of education to break down barriers to opportunity and to transform lives. We are the Professionally Creative for the future. Professional Creativity transcends subject disciplines, and is just as important for our sciences, education, business and law subjects as it is for our sector leading creative industries provision. We connect learners, staff and external partners with applied research and innovation. We power inclusive growth through skills development and practice based, innovation – intensive learning for all.
Our main Newton park campus is based in stunning countryside just a few minutes from a World Heritage City. We are also proud to offer courses to students at our other campuses around Bath, and in London at our Canary Wharf and Hackney sites.
An impressive 84% of our staff said they would recommend the University to a friend as a good place to work.
Our main Newton park campus is based in stunning countryside just a few minutes from a World Heritage City. We are also proud to offer courses to students at our other campuses around Bath, and in London at our Canary Wharf and Hackney sites.
An impressive 84% of our staff said they would recommend the University to a friend as a good place to work.
We are a community of colleagues, striving for excellence to ensure students thrive. Our values are:
- Respect
- Inclusivity
- Collaboration
- Sustainability
We are committed to maintaining a safe and secure environment for our students, staff, and community. We foster inclusivity, celebrating and respecting differences. We welcome diversity and encourage applications from all backgrounds and genders. We consider our recruitment practices to be comprehensive and unbiased; ensuring fairness, transparency, and equal opportunity for all.
Information about visa sponsorship
Information about visa sponsorship
Under the 2006 Immigration, Nationality and Asylum Act the University has a duty to prevent illegal working by carrying out document checks on all potential employees to confirm that a person has the right to work in the UK.
Please note that the University has a legal responsibility to ensure that all employees are entitled to live and work in the UK.
Please note that the University has a legal responsibility to ensure that all employees are entitled to live and work in the UK.
For some vacancies (those requiring specific specialist skills or in shortage occupations) we may be able to obtain a certificate of sponsorship for a suitably qualified applicant. Due to the limited availability of sponsorship resources, not all vacancies in this category will be eligible for Skilled Worker sponsorship. Sponsorship eligibility will be assessed on a role-by-role basis and is normally limited to positions that meet the University's workforce and immigration criteria.
In light of this, for most vacancies it will be unlikely that permission to work in the UK would be granted.
For further information please click here to visit the UK Visas and Immigration website.
Company
Location
Bath BA2 9BN
Employment Hours
New Jobs
Salary
£26,707 - £28,778 a year