You will be responsible for preparing and forwarding documents; recording and documenting all communications; maintaining and developing excellent relationships with the Clients; monitoring housekeeping, security and health & safety procedures; supervising junior staff; making contact with Clients, suppliers and other business stakeholders; deputising for the Manager as and when required.
You will need to have a confident, working knowledge of household buildings insurance policies and terminology; a courteous telephone manner; good presentation and communication skills; have previous experience of having worked in a contact centre; demonstrate a proven track record of achieving performance targets in a contact centre environment.
Company Description
Spec Recruitment are a Bristol based recruitment agency offering temporary or permanent employment solutions throughout the Bristol area including secretarial, legal secretarial, customer service, administration, human resources, marketing, receptionist positions in both a full time and part time capacity.
